Welcome to the Voice of America’s News Words.This story is about a housing unit where many refugees live.It is in the U.S.state of Maryland.Empathy.Zemi Shabiu works at the housing unit.She came to the U.S.as a refugee from Kosovo 18 years ago.Shabiu has empathy for the recent refugees.For me,it’s very easy to say,Well,you know what? Please do feel comfortable because I was in your shoes,you know.So,I understand what you’re going through.”Empathy means sharing and understanding other’s feelings,especially sadness.If you have empathy for others,it is because you have experienced the same feelings they have.

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